Relevance verified: 25.03.2026
Privacy Policy
This Privacy Policy explains how the official website of Ruby Fortune Casino, available at https://ruby-fortune-casino-australia.com/, collects, uses, stores and protects personal information of users located in Australia. By accessing or using this website, you agree to the practices described below.
Ruby Fortune Casino is committed to protecting your privacy and handling your personal information in accordance with applicable Australian laws, including the Privacy Act 1988 and the Australian Privacy Principles.
1. Who We Are
Ruby Fortune Casino is an online gaming platform providing access to casino games, bonuses and promotional information for Australian players. This website operates as the official informational platform for Ruby Fortune Casino in Australia.
For privacy-related enquiries, users may contact us via the contact form available on the website or through the official support channels listed in the Contact section.
2. What Personal Information We Collect
We may collect personal information that is reasonably necessary for our functions and activities. The types of personal information we collect include:
Full name
Date of birth
Residential address
Email address
Phone number
IP address and device information
Payment and transaction details
Account username and login credentials
Communication history with customer support
We may also collect information required for identity verification, including government issued identification, where necessary to comply with legal and regulatory obligations.
3. How We Collect Personal Information
We collect personal information in several ways:
Directly from you when you register an account, subscribe to promotions, contact support or participate in surveys.
Automatically through cookies, tracking technologies and server logs when you browse the website.
From third party service providers involved in payment processing, fraud prevention or identity verification.
All collection is limited to information that is reasonably necessary for providing our services.
4. Why We Collect and Use Your Information
We use your personal information for the following purposes:
To create and manage your casino account
To process deposits, withdrawals and other transactions
To verify your identity and age
To comply with anti money laundering and regulatory requirements
To detect and prevent fraud, abuse or illegal activities
To provide customer support
To improve website performance and user experience
To send promotional offers, where you have consented
We do not sell personal information to third parties.
5. Age Verification and Responsible Gambling
Ruby Fortune Casino provides services strictly to individuals aged 18 years or older. We collect and verify age related information to ensure compliance with Australian legal requirements.
Where required, we may request documentation to confirm your identity and age. Failure to provide accurate information may result in account suspension or closure.
We may also use personal information to support responsible gambling measures, including self exclusion requests and account monitoring.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Maintain secure login sessions
Analyse traffic and website performance
Personalise content and promotional offers
Detect suspicious or fraudulent activity
You may adjust your browser settings to block or delete cookies. However, some features of the website may not function properly if cookies are disabled.
7. Disclosure of Personal Information
We may disclose personal information to:
Payment service providers
Identity verification services
IT and hosting providers
Regulatory or law enforcement authorities where legally required
Professional advisers such as auditors and legal consultants
All third parties are required to handle personal information securely and in accordance with applicable privacy laws.
8. Cross Border Data Transfers
Due to the global nature of online gaming operations, personal information may be transferred to and stored on servers located outside Australia. Where this occurs, we take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with Australian privacy standards.
9. Data Security
We implement appropriate technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Security measures include encrypted connections, secure data storage systems, access controls and ongoing monitoring of network security.
While we take reasonable steps to protect your data, no online transmission or storage system can be guaranteed to be completely secure.
10. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting and regulatory obligations.
When personal information is no longer required, it is securely deleted or de identified.
11. Access and Correction
Under the Australian Privacy Principles, you have the right to request access to personal information we hold about you and to request correction of inaccurate or outdated information.
Requests can be made through the website’s official contact channels. We may require verification of your identity before processing such requests.
12. Marketing Communications
If you have opted in to receive marketing communications, we may send you information about bonuses, promotions and new features at Ruby Fortune Casino.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in each message or by adjusting your account settings.
13. Complaints and Disputes
If you believe that we have breached Australian privacy laws or mishandled your personal information, you may submit a complaint through the official support section of the website.
We will investigate and respond to complaints within a reasonable timeframe. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner.
14. Third Party Links
This website may contain links to third party websites. Ruby Fortune Casino is not responsible for the privacy practices of external sites. We encourage users to review the privacy policies of any third party websites they visit.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology or business practices. The most current version will always be available on the official Ruby Fortune Casino website.
By continuing to use the website, you acknowledge and accept the terms of this Privacy Policy.